Terms of Use

Review the rules and guidelines for using MA Counseling’s website and services, including our policies on telehealth and emergency care.

Effective Date: January 10, 2026

Welcome to the MA Counseling website. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions.

 

1. Not a Substitute for Therapy

 

The content on this website (including text, graphics, and blogs) is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Accessing this site does not establish a therapist-client relationship.

 

2. Emergency Services Disclaimer

 

This website and our contact forms are not for emergency use. If you are experiencing a mental health crisis or a life-threatening emergency:

  • Call 988 (Suicide & Crisis Lifeline)

  • Call 911 or go to the nearest emergency room.

 

3. Use of Services (In-Person & Telehealth)

 

To receive services from MA Counseling, you must complete our intake process and sign a formal Informed Consent agreement.

  • Telehealth: Clients must be physically located in the state of Massachusetts at the time of their session due to licensing regulations.

  • Technology: Clients are responsible for ensuring they have a private space and a secure internet connection for telehealth appointments.

 

4. Cancellation & No-Show Policy

 

By scheduling an appointment, you agree to our cancellation policy. Appointments must be canceled or rescheduled at least [Insert Hours, e.g., 24 or 48] hours in advance. Failure to do so may result in a late cancellation fee that is not covered by insurance.

 

5. Intellectual Property

 

All content on this website is the property of MA Counseling. You may not reproduce, distribute, or use any content for commercial purposes without our express written consent.

 

6. Limitation of Liability

 

MA Counseling is not liable for any damages arising from your use of this website or any technical issues related to telehealth platforms. We strive to provide a secure experience but cannot guarantee that the site is free of errors or interruptions.

 

7. Privacy & Data

 

Your use of this site is also governed by our Privacy Policy. Please review it to understand how we handle your data.

 

8. Changes to Terms

 

We reserve the right to modify these terms at any time. Updates will be posted on this page with a revised “Effective Date.”

 

9. Contact Information

 

For questions regarding these terms, please contact us at:

MA Counseling 38 Resnik Rd, Suite 201 Plymouth, MA 02360 Phone: 508-209-7846 Email: connect@macounseling.org

Start Your Journey

Let’s Work Toward Your Goals Together


    I have read and agree to Terms of Use and Privacy Policy

    Please note: The intake session is a one-hour clinical assessment to help ensure our services are the right fit for your needs. Please be aware that we require 24 hours’ notice for cancellations; missed appointments or late cancellations will result in a no-show fee.